Toshiba Qosmio Computer Review – Review of the Toshiba Qosmio laptop computer. For me, buying a computer fits right up there in the same big decision category as purchasing a new car. I research, I shop around, I price things out, I ask tons of questions… I like to think that when it comes to crunch time, I’ve made an educated decision.
I’ve been buying computers for over 20 years now. I tend to go with the top of the line so the system lasts me for several years. I’ve never been disappointed with any of my purchases, until now.
Three years ago, I was in the market for a new computer. I do graphic design on the side so I was looking for a laptop that could handle the software and file sizes I would be dealing with. The staff at Best Buy talked me into a Toshiba Qosmio Computer, a whopping $3,000 monster machine.
I was the envy of everyone who worked in the computer department. Little did they know, if it wasn’t for the payment plan, I would not have been able to make this purchase.
Little did I know, this monster machine would break down before I even completed the payment plan. Here is my review:
I bought into the service plan offered by Best Buy, which turned out to be a blessing. When my Toshiba Qosmio computer broke down within a year and a half of getting it, they found that the Toshiba Qosmio motherboard had fried. I figured this was a fluke thing, let them fix it, and went on my way. Another 1.5 years later, the same thing happened again. Luckily I fell within the service plan time frame and it was another covered expense. But, this doesn’t help with the fact that my Toshiba Qosmio computer is only able to sustain a motherboard for 1 1/2 years before killing it. The Best Buy Geek Squad member who was working at the repair center told me he gets several calls on Toshiba computers. They are good for graphics, but will end up costing tons in repairs, he added. Funny. I don’t remember them saying that when I shelled out big money on the Toshiba Qosmio. He also suggested I get a back up hard drive (which I have) and highly recommended I just get another laptop. Easy for him to say.
I decided to phone Toshiba. I knew my chances of them caring about my story were slim, but I can’t keep quiet when I feel I’ve been ripped off. In a nutshell, I let them have an earful about how a $3,000 Toshiba Qosmio computer should not be on its 3rd motherboard in 3 years, and that nobody there could honestly tell me this was normal. Toshiba apologized, but adamantly told me there was nothing they could do.
So, the moral of the story is NEVER BUY A TOSHIBA computer. And, since I am in the market again, if anyone has any suggestions for a decent laptop, please let me know.
